ATTITUDE OF STUDENTS TOWARDS THE USE OF LIBRARY FACILITIES: A CASE STUDY OF COLLEGE OF EDUCATION, EKIADOLOR-BENIN
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ATTITUDE OF STUDENTS TOWARDS THE USE OF LIBRARY FACILITIES: A CASE STUDY OF COLLEGE OF EDUCATION,
EKIADOLOR-BENIN
ABSTRACT
The competitive environment in which college libraries
operate and provide their services and resources is one of the biggest
challenges to engage today’s students. There is a limited amount of high
quality attention and time students have to be able to be engaged with what the
library offers them. Planning and designing library awareness and
information’s, literacy programs, particularly for new students has presented
itself as an on-going challenge for librarians world wide in recent times.
However, the goalpost keeps on moving and the players are becoming more
restless, demanding and seeking instant gratification. The purpose of this
research work is to present the findings of a study that examines attitudes of
students towards the use of library facilities students take a compulsory
introduction to subject during their first semester taught by both internal and
external experts on a wide range of topics including journey of information presented
by library staff. The library is also involved in the subsequent delivery of
information literacy programs throughout students educational programs in an
ongoing effort to engage them and to get
them involved in university wide activities. The majority of new students spend
up to a year undertaking intensive English preparatory classes. The curriculum
for the English as a second language program includes a learning portfolio
linking various levels of English competency with each other pre-intermediate,
intermediate etc to ensure students complete the program not only with
sufficient English language competency but also with information and life
skills to help them throughout their studies and beyond. The research will
examine what impact the library efforts to engage students in library and
information use and their learning and research has had by understanding their
pre-university experience, expectations and knowledge and skills about
libraries and information use.
TABLE OF CONTENTS
CHAPTER ONE
Introduction
Statement of problem
Research questions
Purpose of study
Significance of study
Limitations
Definitions of terms
CHAPTER TWO
Review of related literature
CHAPTER THREE
Research design and methodology
Target population
Sample population
Instruments used for data collection
Method of data collection
Administration of questionnaire
Method of data analysis
CHAPTER FOUR
Data analysis and result
Research findings
Discussion of findings
CHAPTER FIVE
Conclusion
Summary
Recommendations
REFERENCES
QUESTIONNAIRE
CHAPTER ONE
INTRODUCTION
BACKGROUND TO THE STUDY
The academic
libraries have been described as the “heart” of the learning community
providing a place for students and faculty to conduct their research and
advance their knowledge. In the education system, an academic library is the
centre of academic life. A university library or any library attached to an
institution of higher education exists to support the goal of its parent
organization, since university libraries are an integral part of the higher
education system, they should provide support services for the formal
educational programs as well as for facilities for research and for generation
of new knowledge. It is important of any information professional working in an
academic or any other library to know the real needs of the user community.
Understanding
the needs of the target group will help to develop the diverse strategies that
are appropriate to obtain effective results. Since the university library is
committed to provide excellent resources and services, it has to develop an
ongoing dialog with its user community. On the other hand academic libraries
have to improve the quality of their service to survive in this volatile
competitive environment. Therefore it is crucial to evaluate the library
service from customer’s point of view at the same time order to set up
user-centered service, the library needs to know the user and user needs. One
of the main tools that can be used to evaluate and assess the library services
is the user survey. It is impossible to assess the changing needs of the
clientele unless user surveys are conducted to determine user needs and their
reading interests.
A library,
strives to play a leading role in the teaching, learning and research
activities of its parents institution, it should be aggressively dynamics in
the provision of its services and manned by personnel of the highest quality,
who possess adequate background, appropriate professional training and
experience and the proper orientation to meet the challenges of modern
university academic, use expectation from any information system is to make
available directly or remotely and in real time the needed information, formal
notwithstanding, in the university environment the library a major information
providing system support’s teaching learning and research with information
materials of various types (Anunobi and Edoka 2010).
The advents of
Information and Communication Technology (ICT) have however drastically changed
the nature of traditional library services. Perhaps in any discussion of
application of modern technology in the library, as revealed by Ukoh (1984) the
first thing that comes to mind is the computer, the computer has made such a
tremendous impact on the organization management and dissemination of
information that it readily commends itself to any library ready to accept it
when computers first made their impact on libraries especially with the
automation of house-keeping routines, recourse managers had expected financial
savings as machine took over the work of human. However, in higher education,
the real result has been that automation has enable institutions to cope with
great increases in demand without increases in staffing and how they are able
to provide a much wider ranges of services, to improve the quality of work
performed by students, simultaneously saving them time when searching for
information.
Computers in
libraries have proved useful in assisting the information processing aspect of
traditional library, operations like acquisitions, registration of readers,
circulation functions and keeping track of reading and research interests of
user. Thus repetitive and untie data processing tasks which characterized most
library, are effectively and efficiently handle by computer. The computerization
of students library services brings with it many benefits meant to improve the
quality of services that the library renders to its users some of the benefit
of library facilities includes, enhanced productivity, increased output, more
productive tasks. In documentation and information processing, network
enhancement and perfect control of records management and retrieval.
The facilities
of library, therefore, therefore, lead to a change in the way the library
offers services to its clientele. Change is a natural phenomenon in growth and
envelopment. Humans being are known to respond differently to changing
situations thus, reflecting in their attitudes towards the object of change
fear of change is similarly a natural human reaction every human being develops
control over familiar situations and in most cases, feels comfortable with the
familiar than the unfamiliar.
A computerized
library comprises not only facilities and formats’ but cuso the essential human
elements users and staff, the success of any library system, after all, rests
not on how well the design work on paper in abstract, but on how effectively
they can use it. And it is the users of the library that embrace or reject the
new technologies, fulfill or frustrate, the intentions of sys1tem designers and
experience anxiety and disorientation, as a result of their use attitudes are
ending patterns of belief, believed to be predictive of behaviour reflecting
people’s biases inclination or tendencies that influence their response to
situation, activities, people or programme goals. Students varied in their
information needs and their seeking attitudes, they constitute a part of
society who is fortunate to have access at little or no cost themselves a
variety of computerized services in their institutions library. This is made
possible because universities use considerable proportions of their budgets to
provide these technologies for their students to assists in the teaching,
learning and research processes. One of the major barriers is implementing new
innovation in libraries is only technical but also attitudinal as positive
attitude towards; technology contributes to the better performance in a
technologically advanced environment. However, little is known about student’s
attitude towards computerized services in their institution libraries and
without a better understanding, it remains difficult for these libraries to
effectively provide these service5s for their users.
STATEMENT OF THE PROBLEM
The use of
library facilities cut’s across all professions in any society. Awareness of
the need for the use of libraries facilities has become very popular. In the
library, a computerized cataloguing system enable the use of centrally produce
bibliographic records other such services offered to users in library include
e.mails, online database/electronic journal access co-nontechnology and OPAC .
The role of the
information providers to understand, the
need of the users their attitudes towards seeking their needs only then can
users optimize the benefits that such services tend to offers.
However, not
much is known about the attitudes of students of College of Education Ekiadolor
towards the facilities in the institutions library, it therefore becomes imperative
to take closer look at those attitudes, which have an effect on how students
make use of the facilities and will in turn affect the overall success of the
library’s facilities and programme.
PURPOSE OF THE STUDY
The purpose of
this study is described by Cullen (2001) in the following terms.
Provide detailed information about user’s opinion of the
library services.
Help to certify the librarians concepts of the services as
their assumption about the user needs.
Indicate problem
Suggest solution
OBJECTIVES OF THE STUDY
The main
objectives of the user survey were
To learn what library services, resources and facilities
undergraduates use of their learning and research.
To know how satisfied students are with available resources
and services in the library.
Examine the student’s attitude toward computerized library
services.
Find out the term of provision of the services to the library
users.
Find all the hindrances to the use of the services in the
library and how such could be curbed.
To suggest remedies that may help the undergraduates to use
the library more effectively.
RESEARCH QUESTIONS
Is there any difference between library facilities and the
academic performance of students?
Does students satisfaction in the available resou9rces and
service produced in library?
Does students develop positive attitude towards the use of
library?
Does a barrier discourage students from use of library?
Does a library user require any particular skill to be use
library facilities?
SCOPE OF THE STUDY
The limitation
I have in carrying out this study are too numerous in the course of carrying
out this project work. A lot of human defines came to play outstand in among
this short comings were financial constrains which in all practical terms
affects the investigations process so also was time constrain which was
heightened by the fact that the researcher has to told fast to her academics
while carrying out the study in the same vein, the researcher found it very
difficult locating recent materials, which were mainly textbooks which would
have the investigation more currents.
DEFINITION OF TERMS
Library: A library is a building or room containing
collection of books periodicals, and sometimes fits and recorded music for use
or borrowing by the public or the members of an institution it can be maintain
by a public body, an institution, a corporation, or a private individual,
public and institution, collections and services may be untended for use by
people who choose not to or cannot afford to purchase on extensive collection
themselves.
Information: Information can be define as data that is (1)
accurate and timely (2) specific and organized a purpose, (3) presented with in
a context that guides it meaning can relevance, and (4) can lead to an increase
in understanding and decrease in uncertainty. Information is valuable because
it can affect behaviour decision, or an outcome.
Services: A valuable action deed or effort performed to
satisfy a need or to fulfill a demand services can be renter in various from
such as Banking lodging and Health care services for example, most sort whether
it is a hmo or ppo these provide will typically see all patients, but people
not participating in the network will be changed more than those that belong to
the network, or A Banking arrangement under which a bank or supplier extents an
advantageous service (such as an overdraft or deferred payment to a customer).
Facilities: General, permanent semi-permanent or temporary,
commercial or industrial property such as a building plant, or structure built,
established, or installed for the performance of one or more specific
activities or functions
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